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For help with FaceTime, go to Settings > FaceTime and use the same steps.Under "You can be reached by iMessage at," make sure that there are check marks beside your phone number and Apple ID.If you see "Use your Apple ID for iMessage," tap it and sign in with your Apple ID.You might need to wait for it to activate. On your iPhone, go to Settings > Messages.Check that you have the latest software for your iOS device and your Mac.Update your devices, turn on iMessage, and check that you linked your phone number with your Apple ID: Get help when you don't see your phone number in Messages or FaceTime on your Mac, iPad, or iPod touch

You can also use these steps for FaceTime on your iPad or iPod touch in Settings > FaceTime. To add your number, select it and your Apple ID under "You can be reached.” If you don't see your phone number, check your settings or contact Apple Support.If asked, sign in with the Apple ID used in Messages on your iPhone. On your iPad or iPod touch, tap Settings > Messages and make sure that iMessage is on.Open FaceTime on your Mac and go to FaceTime > Preferences > Accounts.Īdd or remove your phone number on your iPad or iPod touch You can also use these steps for FaceTime. To add your number, select it and select your Apple ID under "You can be reached.” If you don't see your phone number, check your settings or contact Apple Support.Choose Messages in your menu bar, then go to Preferences > Accounts.But: trying to use Apple Pay Cash, iMessage would say “Robbie cannot receive cash yet”.Add or remove your phone number on your Mac One particular symptom: I opened a message thread with let’s say “Robbie”, but it just listed his phone number. Known contacts saved in my contacts with a known mobile phone number and yet imessage only shows me the their email address. Make sure that your phone number is registered. In order to check this, do the following: Go to the Messages section under Settings. Make sure that your phone number is registered on your iMessage account. Choose whether you want to enable your computer or your phone for iMessage. Go to Settings FaceTime and sign out of your Apple ID. Tap Settings Phone My Number and confirm that your phone number is correct Finally, turn iMessage back to On (Settings Messages) and go to Settings Messages Send & Receive and see if the correct number is displayed under “Start new conversations from” Sign Out and Back Into FaceTime. On the Messages screen, tap on Send & Receive. On your iPhone, tap on Settings Messages. In case you have added other Email Addresses to iMessage in addition to your Apple ID Email, you need to make sure that these emails have been activated for iMessage, both on your iPhone and Mac.